Last updated: June 2025
1. Agreement to Terms
By accessing or using the Digital Premium Service website ("Site") or purchasing any product or service from us, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Site or place an order.
These Terms apply to all visitors, customers, and others who access or use the Site.
2. About Us
Digital Premium Service is a web services and digital products business. We offer professional services including website development, SEO setup, logo and branding, and monthly maintenance, as well as downloadable digital products.
Contact: support@digitalpremiumservice.com
Website: digitalpremiumservice.com
3. Products and Services
3.1 Services
We offer professional services that are scoped, planned, and delivered manually by our team. Services available include (but are not limited to):
- Website Development
- SEO Setup
- Logo & Branding
- Monthly Maintenance
Service descriptions on our store are intended to provide a clear overview. Specific deliverables, timelines, and requirements will be confirmed with you during our onboarding consultation.
3.2 Digital Products
We offer downloadable digital files that are delivered instantly via email after a successful payment. Digital products are described on their respective product pages. It is your responsibility to review the product description before purchase.
3.3 Accuracy of Descriptions
We make every effort to ensure product and service descriptions are accurate. However, we do not warrant that descriptions are complete, current, or error-free. If a product or service is not as described, your sole remedy is a return or refund in accordance with our Refund Policy.
4. Ordering and Payment
4.1 Placing an Order
By placing an order through our Site, you represent that:
- You are legally capable of entering into a binding contract
- All information you provide is accurate and complete
- You are authorised to use the payment method provided
4.2 Payment
All orders require payment at checkout. Payment confirms your genuine interest and intent to proceed with the service or digital product. We accept payment methods as configured and displayed at checkout.
All prices are listed in [your currency] and are inclusive/exclusive of applicable taxes as displayed. We reserve the right to change prices at any time without prior notice; price changes will not affect orders already confirmed.
4.3 Order Confirmation
Once payment is received, you will receive an automated confirmation email to the address provided at checkout. This email constitutes acknowledgement of your order, not acceptance of a contract. For services, a contract is formed upon commencement of work following our team consultation.
4.4 Service Orders — Follow-up Process
Following payment for a service:
- Our team will contact you within 2 business days to discuss your requirements, project scope, and next steps
- You may also reach out to us directly at any time using the contact information provided in your confirmation email
Failure to respond to our team's outreach within a reasonable time may affect project timelines.
5. Digital Product Delivery
For digital products:
- A download link will be sent to your email address within minutes of payment confirmation
- Download links are valid for 7 days from the date of issue
- It is your responsibility to download your file within this window
- We are not responsible for failed delivery due to incorrect email addresses provided at checkout
If you experience technical issues accessing your download, contact us within 7 days of purchase.
6. Intellectual Property
6.1 Our Content
All content on this Site — including text, graphics, logos, images, and software — is the property of Digital Premium Service or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.
6.2 Delivered Work — Services
Upon full payment for a service, and unless otherwise agreed in writing, you will own the final deliverables created specifically for you (e.g. website files, logo files). We retain the right to use the work in our portfolio unless you request otherwise in writing.
We retain ownership of any pre-existing tools, frameworks, templates, or code libraries used in delivering the service. These are licensed to you for use in the deliverable, but not transferred outright.
6.3 Digital Products
Upon purchase, you are granted a non-exclusive, non-transferable licence to use the digital product for your personal or business purposes as described on the product page. You may not resell, redistribute, sublicence, or share the product with third parties.
7. Prohibited Use
You agree not to use our Site or services to:
- Violate any applicable law or regulation
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorised access to any part of our systems
- Transmit harmful, offensive, or disruptive content
- Infringe upon the intellectual property rights of others
- Engage in any activity that disrupts or impairs the functioning of the Site
We reserve the right to cancel orders and terminate access for any user who violates these Terms.
8. Disclaimers and Limitation of Liability
8.1 No Guarantees on Results
While we deliver professional, high-quality work, we cannot guarantee specific business outcomes (e.g. search engine rankings, revenue, traffic) resulting from our services. Results may vary depending on factors outside our control.
8.2 Limitation of Liability
To the fullest extent permitted by applicable law, Digital Premium Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of or inability to use our Site or services
- Errors, mistakes, or inaccuracies in content
- Any interruption or cessation of service
- Unauthorised access to or use of our servers or personal data stored therein
Our total liability to you for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
8.3 "As Is" Disclaimer
Our Site and digital products are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or non-infringement.
9. Refunds
Please refer to our separate Refund Policy for full details on eligibility and the refund process. The Refund Policy forms part of these Terms and Conditions.
10. Privacy
Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
11. Third-Party Services
Our Site may integrate or link to third-party services (e.g. payment gateways). These services are governed by their own terms and privacy policies. We are not responsible for the conduct or content of third-party services.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with a revised "Last updated" date. Your continued use of the Site following any changes constitutes acceptance of the updated Terms.
We encourage you to review this page periodically.
13. Termination
We reserve the right to terminate or suspend your access to our Site and services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts in United States.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Digital Premium Service regarding your use of our Site and services, and supersede all prior agreements and understandings.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: support@digitalpremiumservice.com
Website: digitalpremiumservice.com